Prior Authorization (Pa) Consultant

What We're Looking For

• 3+ years of experience managing prior authorizations for U.S. healthcare providers.
• Experience working with outpatient healthcare practices, preferably Physical Therapy, Occupational Therapy, Chiropractic, or similar specialties.

Strong understanding of:

• Insurance eligibility and benefits verification
• Prior authorizations
• Authorization extensions and renewals
• Medical necessity documentation
• Appeals and reconsiderations
• Medicare and commercial payer requirements
• Experience creating or improving operational workflows and documentation.
• Excellent written and verbal English communication skills.
• Strong organizational and problem-solving abilities.
• Comfortable working directly with customers and leading virtual training sessions.

What You'll Do

Partner with the RCM Lead and CEO to help build and scale TurboPT's prior authorization services. You'll help develop and improve internal workflows, SOPs, and operational processes while supporting customer onboarding and implementation. Working directly with physical therapy clinics, you'll advise on insurance eligibility, benefits verification, prior authorizations, authorization extensions, payer requirements, and appeals. You'll create customer documentation and training materials, collaborate with Customer Success, Product, Engineering, and Leadership to improve workflows, stay current on Medicare and commercial payer authorization requirements, and serve as a trusted subject matter expert for both internal teams and customers.

Why Join TurboPT?

• Help build a new and rapidly growing business line.
• Work directly with company leadership on high-impact initiatives.
• Influence the future of TurboPT's Revenue Cycle Management offering.
• Competitive compensation
• Generous PTO
• Enjoy the flexibility of a fully remote role while working with customers across the United States.

Nice to Have

• Experience with Physical Therapy prior authorizations.
• Experience working with EMR or Practice Management software.
• Experience implementing healthcare software or supporting EMR transitions.
• Knowledge of CPT, ICD-10, and outpatient therapy documentation requirements.

TurboPT is a leading EMR, Practice Management, and Billing platform built for Physical Therapy, Occupational Therapy, and Speech Therapy practices. As we continue to grow, we're expanding our Revenue Cycle Management (RCM) services and are looking for an experienced Prior Authorization Consultant to work alongside our RCM Lead and CEO.

In this hands-on role, you'll help build and improve our prior authorization processes, support customer implementations, and consult with physical therapy clinics on authorization best practices. You'll develop scalable workflows, collaborate across teams, and help customers navigate insurance authorization requirements. The ideal candidate has experience managing prior authorizations for U.S. outpatient providers, enjoys solving operational challenges, and thrives in a fast-paced, collaborative environment.